The Balanced Scorecard Enables Managers to Evaluate Their Business from Only

question 33

True/False

The balanced scorecard enables managers to evaluate their business from only two perspectives: customer and financial.

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Definitions:

Social Service Agency

An organization that provides support and resources to meet the needs of individuals and communities, especially those who are vulnerable or disadvantaged.

Agenda

A list or plan of items to be discussed or acted upon during a meeting.

Costs

are the expenses or resources required for the production of goods or the execution of services, often considered in decision-making and planning.

Plan

is a detailed proposal for doing or achieving something, often involving the steps or actions needed to accomplish a goal.