In Using Crowdsourcing as a Means to Integrate the Customer

question 121

Multiple Choice

In using crowdsourcing as a means to integrate the customer into the value chain, there are some perils to consider. Which of the following is not related to crowdsourcing perils?

• A)Giving customers the opportunity to tarnish the company brand.
• B)Asking for consumer input when demand is highly uncertain.
• C)Repeatedly getting feedback from the same customer.
• D)Asking for consumer input when demand is certain.

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Definitions:

Design Pathway

The process or approach taken to solve a design problem, from ideation through to the final solution, often in the context of product development or architecture.

Least Complex

Refers to things that are the simplest or have the minimal level of difficulty.

Value-creating

The process of increasing the worth of a product, service, or business to its customers or stakeholders.

Effectuating Opportunities

The act of turning possibilities into profitable ventures or successful initiatives by taking strategic actions.