By Inviting Customers to Write Online Reviews, Amazon Used Crowdsourcing

question 39

True/False

By inviting customers to write online reviews, Amazon used crowdsourcing to build value to its offer.

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Definitions:

Self-Enhanced

The act of improving one's image, capabilities, or standing through one's own efforts or qualities.

Empathy

A response to another individual’s experiences that takes the other’s perspective.

Understand

The ability to grasp the meaning, significance, or nature of something, including concepts, situations, or behaviors.

Experiences

The knowledge or skill acquired by a person through involvement in or exposure to events.