An Investigation of the Effectiveness of a Training Program to Improve

question 39

Multiple Choice

An investigation of the effectiveness of a training program to improve customer relationships included a pre-training and post-training customer survey. Seven customers were randomly selected and completed both surveys. The results follow. What is the value of the test statistic?

• A) 1.943
• B) 1.895
• C) 2.542
• D) 2.447

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Definitions:

Consideration

A legal concept that refers to something of value exchanged between parties to form a binding contract.

Article 2

Article 2 of the Uniform Commercial Code (UCC) deals with the sale of goods, providing guidelines and rules for transactions involving the purchase and sale of goods.

Stocks And Bonds

Financial instruments, with stocks representing ownership in a company and bonds being loans made to a corporation or government.

Tangible

Refers to physical objects or assets that can be seen, touched, and quantified, as opposed to intangible items like rights or patents.