Benchmarking Occurs When a Firm

question 15

Multiple Choice

Benchmarking occurs when a firm:

• A)compares its performance with its previous performance.
• B)sets up strategic plans for the future based on its current performance.
• C)advises other firms on organization,based on its success.
• D)compares the strategies of other firms in the industry to derive its strategy.

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Definitions:

Expectancy Theory

A motivational theory suggesting that individuals are likely to engage in behaviors based on the expected outcome and the attractiveness of that outcome.

Cross-cultural

Pertaining to or comparing different cultures or societies, especially to understand cultural differences or similarities.

Culture Bound

Refers to the notion that behaviors and interpretations are strongly influenced by cultural context, making them difficult to apply universally.

Workers' Expectancies

Relates to the anticipations or beliefs workers hold about the outcomes of their efforts and how these beliefs influence their motivation and performance.