Which Software Supports General Business Processes and Does Not Require

question 76

Multiple Choice

Which software supports general business processes and does not require any specific software customization to meet the organization's needs?

• A) SDLC
• B) Software customization
• C) Off-the-shelf application
• D) Application software

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Definitions:

Queue Discipline

The rules or policies used to manage the order in which tasks or customers are serviced in a queue or lineup.

Service Rate

The rate at which a service provider can complete service, often used in operation management to analyze performance and efficiency.

Service Time Probabilities

The likelihood of various durations that a service might take, often used in queueing theory to predict waiting times.

Service Level

The complement of the probability of a stockout.