Which of the Following Represents Operational CRM

question 51

Multiple Choice

Which of the following represents operational CRM?

• A)Supports traditional transactional processing
• B)Supports day-to-day front-office operations
• C)Supports operations that deal directly with the customers
• D)All of the above

Distinguish between the roles and obligations of parties in contractual agreements such as guarantor, obligor, and administrator of an estate.

Analyze how equitable estoppel can enforce oral contracts under certain conditions.

Understand the exceptions to the parol evidence rule and the best evidence rule within contract law.

Identify the legal framework addressing identity theft and consumer protection under the FACT Act.

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Definitions:

Probability of Default

The probability that a borrower will fail to fulfill their debt responsibilities.

Credit Policy

The guidelines a company follows to determine the amount and terms of credit to extend to customers.

5 C's of Credit

Refers to the five key elements a lender considers when assessing the creditworthiness of a potential borrower: character, capacity, capital, collateral, and conditions.

Conditions

Specific terms or requirements outlined in an agreement or contract, which must be met for the agreement to be fully enforceable.