Examlex
Review the below list of key terms and determine which one typically occurs during managerial business process improvement.
Emotion
A rephrased definition: A complex psychological state involving subjective feelings, physiological responses, and behavioral expressions.
Symbolic Interaction
A theoretical perspective in sociology and social psychology that focuses on how individuals interact with one another based on the meanings they assign to symbols.
Symbols
Objects, characters, figures, or colors used to represent abstract ideas or concepts.
Erving Goffman's Dramaturgy
Goffman's theory that life is like a never-ending play in which people are actors, each playing a variety of roles, with the goal of managing the impression they make on others.
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