Institutionalized Forms of Power Tend to Buffer the Organization from Reality

question 7

True/False

Institutionalized forms of power tend to buffer the organization from reality and obscure the demands of its environment.

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Definitions:

Customer Service Representatives

Individuals who interact with customers to handle complaints, process orders, and provide information about products or services.

Openness

A personality trait that features characteristics such as imagination and insight, and those high in this trait also tend to have a broad range of interests.

Agreeableness

A personality trait characterized by warmth, kindness, and cooperativeness, influencing how an individual interacts with others.

Personality Preference

The tendency of an individual to favor certain behaviors or ways of thinking over others, usually based on their personality type.