Which of the Following Does NOT Facilitate Strategy Execution

question 31

Multiple Choice

Which of the following does NOT facilitate strategy execution?

• A) Hyundai service centers follow same routines when receiving vehicles for servicing.
• B) Ford encourages staff to skip practices out of sync with the company's mission.
• C) General Motors showrooms have similar operating practices across regions.
• D) Chevrolet Service center replicates the caliber of customer service across locations.
• E) Renault is averse to standardization of the way activities are performed at its service centers.

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Definitions:

Written Guidelines

Documents or instructions that provide specific advice or rules on how to perform tasks or handle situations, often used in professional and regulatory contexts.

Incoming Call

A telephone call that is being received by the call receiver rather than initiated by them.

Progress Report

A document or update that outlines the status of a project, highlighting accomplishments, challenges, and future steps.

Answering Time

The span of time it takes for a call or inquiry to be responded to, often used in customer service metrics.