The Main Concept of the Balanced Scorecard Is That, to Evaluate

question 116

Multiple Choice

The main concept of the balanced scorecard is that, to evaluate the SBU's progress to strategic success, an organization must use all of the following except:

• A) Both financial and non-financial measures.
• B) Value chain analysis.
• C) Measures of customer satisfaction.
• D) Multiple measures for a comprehensive evaluation.

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Definitions:

Indurated Base

Describes the firm or hardened area at the base of a skin lesion, which can be indicative of underlying disease or infection.

Crusty Nodule

A small, hardened lump on the skin that has a rough or crusty surface; can be indicative of various skin conditions.

Carcinoma

A type of cancer that begins in the skin or in tissues that line or cover internal organs, often forming solid tumors.

Keloid

A raised scar that grows excessively beyond the boundary of the original wound, due to an overproduction of collagen.