The Six Steps Ittner and Larcker Propose for Maximizing the Value

question 75

Multiple Choice

The six steps Ittner and Larcker propose for maximizing the value of nonfinancial measures when using a balanced scorecard include all of the following except:

• A) Continually refine the model.
• B) Assess outcomes.
• C) Gather data.
• D) Base actions on the data.
• E) Base actions on the findings of the model.

---

Definitions:

Coronary Sinus

The coronary sinus is a large vein on the posterior side of the heart that collects deoxygenated blood from the heart muscle and delivers it to the right atrium.

Left Anterior

Pertaining to the front aspect of the left side of a body or a structure.

Visceral Pericardium

Serous membrane covering the surface of the heart; also called epicardium.

Epicardium

Serous membrane covering the surface of the heart; also called visceral pericardium.