Which of the Following Statements Is Not True

question 90

Multiple Choice

Which of the following statements is not true?

• A) The term "quality" is generally defined as customer satisfaction with the total experience of a product or service.
• B) Conceptually, quality consists of two broad components: performance quality and non-performance quality.
• C) Performance quality represents the difference between the design specifications of a product and the actual performance of the product.
• D) Quality of design represents the difference between customer expectations and product design.
• E) Total quality represents the difference between customer expectations and the actual performance of a product or service.

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Definitions:

Investee's Board

The group of individuals elected by shareholders to oversee the management and make strategic decisions for a company in which investment has been made.

Computing Services

The provision of computational resources, such as servers, storage, databases, networking, software, analytics, and intelligence, over the Internet.

FVTOCI

Fair Value Through Other Comprehensive Income (FVTOCI) is an accounting classification for financial assets, indicating changes in fair value are reported in other comprehensive income rather than profit or loss.

FVTPL

Stands for Fair Value Through Profit or Loss, an accounting measure where financial assets and liabilities are recorded at their current market value and changes in fair value are recognized in profit or loss.