Six Sigma, Absolute Versus Goalpost, and Taguchi Quality Loss Functions

question 13

Multiple Choice

Six Sigma, absolute versus goalpost, and Taguchi Quality Loss Functions (QLF) all represent ways to:

• A) Construct a Cost of Quality (COQ) report.
• B) Take corrective action for quality-related problems.
• C) Set performance expectations regarding the level of quality associated with a product, service, or process.
• D) Detect poor quality products and services.
• E) Construct value-stream income statements under "lean manufacturing."

---

Definitions:

Pareto Diagram

A graphical representation that displays the relative importance of differences within a set of data, usually to identify which factors are the most significant.

Cause-and-Effect Diagram

A visual tool that helps identify, sort, and display possible causes of a specific problem or quality characteristic.

Cafeteria Dissatisfaction

Reflects displeasure or unhappiness with the services, food quality, or overall experience of dining in a cafeteria setting.

Scatter Diagram

A graphical representation used to visualize the relationship between two quantitative variables, helping to identify any correlations.