Which of the Following Items Is Not a Tool That

question 137

Multiple Choice

Which of the following items is not a tool that can be used by management to detect poor quality in an operation?

• A) Taguchi loss function.
• B) Run chart.
• C) Control chart.
• D) Statistical quality control (SQC) chart.
• E) Statistical process control (SPC) chart.

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Definitions:

Instrumentality

The perceived relationship between performance and the attainment of certain outcomes, key to understanding motivation in expectancy theory.

Expectancy

In the context of motivation, expectancy refers to an individual's belief that a particular effort will lead to a desired performance level.

Valence

In motivation theory, the value an individual places on the expected outcome of a particular course of action.

Employee Turnover

The rate at which employees leave a company and are replaced by new employees over a certain period.