One Major Problem in Measuring the Productivity of a Service

question 43

Multiple Choice

One major problem in measuring the productivity of a service organization is the absence of:

• A) Overhead costs.
• B) A common measure for its outputs.
• C) Mandatory financial reporting.
• D) Materials costs.

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Definitions:

Repaid

The act of paying back money that was borrowed from a person, bank, or financial institution.

Interest Rate

The ratio at which interest is applied to money loaned by a borrower from a lending party.

Compounded Semi-annually

A financial term indicating the interest on an investment is calculated and added to the principal balance twice every year, enhancing the total return over periods.

Obligation

A duty or commitment to pay money or perform some action.