After Critical Success Factors (CSFs) Have Been Identified, the Next

question 52

Multiple Choice

After critical success factors (CSFs) have been identified, the next step in developing a competitive strategy is to develop relevant and reliable measure for these CFSs.These measures are important to help the organization:

• A)Make profit for any extended period.
• B)Increase sales above previous year(s).
• C)Develop policies to enhance customer profitability.
• D)Improve productivity in selected product areas.
• E)Monitor progress toward achieving strategic goals.

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Definitions:

Unrestricted

Free from limitations, controls, or restrictions; allowing complete freedom of movement, action, or use.

Condone

To overlook, forgive, or disregard an offense without protest or censure.

Aggressive Behaviors

Actions characterized by physical or verbal attacks intended to cause harm or assert dominance.

Supervise

To oversee, monitor, or direct the activities of individuals or groups to ensure guidelines or instructions are followed.