Which Balanced Scorecard Perspective Helps Top Management's Judgment to Be

question 41

Multiple Choice

Which balanced scorecard perspective helps top management's judgment to be better linked to measures of employee actions at lower levels?

• A)operational perspective
• B)internal business perspective
• C)customer perspective
• D)financial perspective
• E)innovation and learning perspective

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Definitions:

Extraction Costs

The expenses associated with the removal of natural resources from the earth, such as mining for minerals or drilling for oil.

Nonrenewable Resource

A natural resource that cannot be replaced once it has been used or is not replenished in a short period of time, such as fossil fuels and minerals.

Removal

The process of moving or eliminating something from a certain place or context.

User Cost

The cost of using a good or service, considering both the expense of use and the opportunity cost of not using an alternative.