Most Customers Value Price Over Service,and Are Unconcerned by Poor

question 10

True/False

Most customers value price over service,and are unconcerned by poor customer relations.

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Definitions:

Progress Notes

Chart entries made by a variety of methods and by all health care professionals involved in a client’s care for the purpose of describing a client’s problems, treatments, and progress toward desired outcomes.

Medication Administration Record (MAR)

A detailed report used in healthcare settings to document all drugs given to a patient.

Medical Record

A comprehensive document containing a patient’s health history, treatment plans, and medical interventions.

Written Care Plan

A detailed agreement documenting the management and treatment of a patient or resident, typically in a healthcare setting.