Joseph Juran Defined Quality as "Fitness for Use," Which Meant

question 84

Multiple Choice

Joseph Juran defined quality as "fitness for use," which meant that ____.

• A)a product or service should be priced competitively
• B)an organization should produce products that will help customers stay healthy
• C)companies should focus on products that help the community
• D)products should be very durable
• E)a product or service should satisfy a customer's real needs

---

Definitions:

Gate Control Theory

A theory suggesting that psychological factors play a role in the perception of pain and that pain signals can be blocked or passed through neural "gates" in the spinal cord.

Spinal Cord

A long, thin bundle of nerves that extends from the brain down the back, transmitting signals between the brain and the rest of the body.

Psychopathology

The scientific study of mental disorders, including their symptoms, etiology (causes), and treatment.

Chronic Pain

Persistent pain that lasts longer than the usual course of an acute illness or injury or for more than three to six months.