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Richard,who works for a retail company,needs to categorize his company's customer database.He is currently saving large amounts of information into different classes such as Membership Duration,Purchase Details,Product Preferences,and so forth.The process would help executives access and understand customer data with ease.This is an example of ____.
Stress
The psychological and physical strain or tension experienced by individuals in response to challenging, demanding, or threatening situations.
Rationalization
The process of providing reasonable explanations for behaviors, decisions, or feelings that may otherwise seem unjustifiable.
Projection
A defense mechanism where an individual attributes their own unacceptable thoughts, feelings, or motives to someone else.
Compensation
Payment or reward given to someone, typically as a recompense for loss, injury, or suffering, or as part of employment terms.
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