Fredrick Who Works for a Telecom Company,is Building a Customer

question 66

Multiple Choice

Fredrick who works for a telecom company,is building a customer feedback system.In the system,there is one class which represents customers,another which represents customer service representatives,and a third class that represents technical support executives.Objects from each of these classes interact with each other in order to resolve problems and queries.Which of the following enables this interaction?

• A)Information
• B)Messages
• C)Procedures
• D)Data

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Definitions:

Indirect Cost

Costs not directly traceable to a specific product or project, such as utilities or rent.

Contribution Margin

The difference between sales revenue and variable costs, indicating how much contributes to covering fixed costs and generating profits.

Direct Manufacturing Cost

Costs that are directly attributable to the production of a specific product, including direct materials and direct labor.

Indirect Manufacturing Cost

Costs related to production that are not directly associated with the product, such as maintenance, supervision, and utilities.