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What group of people knows little about IT but a lot about their own domain?
Alternative Evaluation
The stage in the consumer decision-making process where potential products or services are assessed and compared against each other based on criteria such as features, price, and quality.
Prepurchase Cognition
The thought processes and considerations consumers engage in before making a buying decision, including evaluation of alternatives and product information.
Problem Recognition
The initial step in the consumer decision-making process where the consumer identifies a need or problem requiring a solution.
Alternative Evaluation
The process consumers go through to assess the benefits and drawbacks of different options before making a purchase decision.
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