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Problem Recognition
The initial step in the buying process where a consumer identifies a need or problem that requires a solution.
Prepuchase Behavior
Actions and decision-making processes undertaken by consumers before making the final decision to buy a product or service, including research and evaluation of alternatives.
Information Search
The process consumers go through to gather information about products or services before making a purchasing decision.
Problem Recognition
The initial step in the purchase decision process, where the consumer recognizes a need or problem that requires resolution.
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