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Which of the Following CRM Functions Empower Sales Representatives with Information

question 71

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Which of the following CRM functions empower sales representatives with information and business intelligence focused on customer buying patterns and needs?


Definitions:

Decision-Making Method

A systematic approach or process that helps to make choices among various alternatives by assessing different criteria and outcomes.

Participatory Action Research

A methodology allowing researchers and participants to co-create knowledge through shared investigation and action, aimed at social change.

Brainstorming Approach

A creative problem-solving technique that involves generating a large number of ideas in a short period, typically in a group setting, to find a solution to a specific issue.

Evaluation Phase

The stage in a project or plan where the outcomes are analyzed and assessed to determine their effectiveness and impact.

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