Which of the Following CRM Functions Empower Sales Representatives with Information

question 71

Multiple Choice

Which of the following CRM functions empower sales representatives with information and business intelligence focused on customer buying patterns and needs?

• A)Customer service and support
• B)Analytics
• C)Sales force automation
• D)Marketing campaign management

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Definitions:

Manual Steering Gear

A mechanism in vehicles that allows the driver to steer by manually controlling the direction of the wheels, not assisted by hydraulic or electric systems.

Driven Gear

A gear that is driven by another.

Sector Shaft

A shaft that converts the rotational movement of the steering wheel into the lateral control required for steering the vehicle's wheels.

Peak Pressures

The highest pressures achieved during a process, such as combustion in an engine cylinder.