Sales Training Is a Critical Factor for Ensuring the Success

question 24

Multiple Choice

Sales training is a critical factor for ensuring the success of a salesperson for which of the following reasons?

• A)Because salespeople's positive attitudes toward their jobs are affected by the amount and quality of training received.
• B)Success factors,such as knowledge and identifying customer needs,are directly related to the amount of training received.
• C)With the exception of "individual effort" most failures on the job relate to deficiencies which can be corrected through sales training.
• D)Sales training empowers reps with greater self-confidence and so they are willing to put forth greater effort.
• E)All of these.

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Definitions:

Trust

The belief in the reliability, truth, ability, or strength of someone or something, fundamental to building and maintaining social relationships.

Parasocial Relationships

Individuals’ relationships with people in the media, including celebrities, television characters, and athletes.

Interdependence

A mutual reliance between two or more parties, often seen in ecosystems, economies, and social relationships.

Knowledge

The information, understanding, and skills that individuals acquire through experience, education, and perceiving, discovering, or learning.