Which of the Following Is Least Likely to Be an Objective

question 63

Multiple Choice

Which of the following is least likely to be an objective of a sales training program?

• A)Reduce the rate of job turnover on the sales force.
• B)Teach the sales representatives how to prepare a job description.
• C)Improve customer relations.
• D)Reduce selling costs as a percentage of sales.
• E)Help the representatives to make better use of their time.

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Definitions:

Formation

The process of coming into existence or the act of creating or developing something.

Entitativity

The extent to which a group is perceived as a cohesive and singular entity, distinguished by the uniformity and interdependence of its members.

Cheerleaders

Individuals or a group who provide vocal, and sometimes physical, support and encouragement for a team or event.

Tuckman's Model

A theory of group development outlining stages: forming, storming, norming, performing, and adjourning, through which groups tend to progress.