Max and Marion Sell for Whatisits Company

question 52

Multiple Choice

Max and Marion sell for Whatisits Company.Max has by far the highest in the firm - .400.Unfortunately,his average order is the lowest - $3,000.He only saves himself by making a large number of calls per day (5) while working 275 days a year.On the other hand,Marion worked 200 days last year during which she made a total of 700 calls which resulted in 50 orders totaling $1,500,000 in sales volume.
What is Max's selling strategy in contrast to Marion's?

• A)Max is focusing on covering many small accounts while Marion is covering relatively few large accounts.
• B)Max doesn't stay long enough to build a sale while Marion stays and talks to the account.
• C)Max works hard while Marion works smart.
• D)Max loves customer contact while Marion loves large orders.
• E)Max skims the cream from the market while Marion milks the market for everything that is there.

Define productivity and recognize activities that improve quality and productivity.

Understand the limitations and scope of quality-control programs in detecting defects.

Assess the impact of high turnover on company expenses and productivity.

Recognize the importance of employee involvement in productivity improvement processes.

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Definitions:

Income

Money received, especially on a regular basis, for work or through investments.

Net Taxes

The total taxes paid to the government minus any government transfers or subsidies received.

Taxes

Compulsory financial charges imposed by a government on its citizens to fund public expenditures.

Transfer Payments

Transactions where no goods or services are received in return, such as government benefits, grants, or subsidies.