In Volatile Industries Such as Telecommunications and Automotive,salespeople and Their

question 49

Multiple Choice

In volatile industries such as telecommunications and automotive,salespeople and their managers have been:

• A)downsized.
• B)under constant pressure to increase productivity.
• C)unable to adequately cover their territory.
• D)overworked and stressed salespeople.
• E)All of these.

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Definitions:

Superordinate Goal

An organizational goal that is more important to both parties in a conflict than their individual or group goals.

Organizational Goal

A long-term aim that an organization seeks to achieve.

Individual Goals

Personal objectives or targets that an individual aims to achieve, which can motivate their actions and efforts.

Compromise Mechanism

A conflict resolution strategy where parties involved in a dispute reach an agreement by making concessions and finding a middle ground.