Examlex
Which of the following would not be considered a direct cost with respect to the service department of a new car dealership?
Intercultural Communication
The process of sending and receiving messages between people whose cultural backgrounds could lead them to interpret verbal and nonverbal signs differently.
Verbal
Relating to words or the use of words, especially in contrast to actions or visual representations.
Nonverbal Signs
Forms of communication without words, including gestures, facial expressions, and body language, that convey messages.
Workplace Diversity
The inclusion of individuals of varying gender, race, ethnicity, age, sexual orientation, religion, and other attributes in a professional setting.
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