Employee Empowerment Involves Encouraging and Authorizing Workers to Take Initiatives

question 37

Multiple Choice

Employee empowerment involves encouraging and authorizing workers to take initiatives to:

• A)improve operations.
• B)reduce costs.
• C)improve product quality.
• D)improve customer service.
• E)All of thesE.

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Definitions:

Behavioral

Relating to the study of observable actions or responses in individuals, often used in psychology to analyze and modify unwanted behaviors.

Locus of Control

A psychological concept that refers to how strongly people believe they have control over the situations and experiences that affect their lives.

Performance Standards

Established expectations or benchmarks used to measure and evaluate the quality of work, performance, or outcomes.

Self-Efficacy Standards

Beliefs an individual holds regarding their own ability to successfully perform and achieve tasks.