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When Companies Discover They Can Communicate Better with Their Customers

question 19

Multiple Choice

When companies discover they can communicate better with their customers through employees who are similar to their customers,those companies then realize they have increased their _____ diversity.


Definitions:

Americans

Refers to the citizens or natives of the United States of America, characterized by a diverse cultural heritage and history.

Goal

An objective or desired outcome that an individual or group aims to achieve through targeted actions.

Industrialization

The development of industries in a country or region on a wide scale, marked by the transition from agrarian societies to more complex industrial societies.

Labor Force

The total number of people who are eligible and able to work, including both the employed and those seeking employment.

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