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Define What Is Meant by Quality of Work Life and List

question 75

Essay

Define what is meant by quality of work life and list some aspects of successful QWL programs.


Definitions:

Mihaly Csikszentmihalyi

A Hungarian-American psychologist recognized for his work on the concept of “flow,” a state of heightened focus and immersion in activities.

360-degree Feedback

A performance appraisal method where an employee is evaluated by feedback from various sources, including peers, supervisors, subordinates, and sometimes clients.

Graphic Rating Scale

A method of evaluation that uses a visual scale to measure attitudes, feelings, or performance.

Interviewer Illusion

A bias that occurs during job interviews, where the interviewer overestimates their ability to evaluate the interviewee accurately.

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