Which One of These Statements Best Describes the Major Criticism

question 15

Multiple Choice

Which one of these statements best describes the major criticism of service contracts?

• A) Repair companies provide poor service.
• B) Service contracts are included in the initial price of the product and thus are not optional.
• C) The government regulation of service contract companies is weak.
• D) The contracts are expensive and contain a lot of exclusions.
• E) There are a limited number of authorized repair facilities.

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Definitions:

Hypercompetition

A condition in the market characterized by rapid and intense competitive moves, where advantages are quickly eroded.

Intermittent Profits

Earnings that are not consistent or regular, often fluctuating due to various external or internal factors.

Competitive Advantage

An attribute or set of attributes that allows an organization to outperform its competitors.

Sustainable Competitive Advantage

Sustainable competitive advantage exists through realising cost and quality, knowledge and speed, creating a market stronghold and protecting financial resources.