While You Are Resolving a Billing Dispute, a Creditor May

question 48

Multiple Choice

While you are resolving a billing dispute, a creditor may:

• A) not threaten your credit rating.
• B) send this information to a credit bureau.
• C) require you to pay the bill in full and then credit your account if the error is found.
• D) start the collection process.
• E) demand that you surrender your credit card.

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Definitions:

Ethical Problems

Situations or dilemmas that involve conflicting moral principles or values.

Workplace

The physical or virtual location where work is done or where professional duties are carried out.

Moral Judgments

Evaluations or determinations made about actions or decisions based on ethical principles and values.

Right And Wrong

Fundamental ethical principles that dictate the morality of actions, decisions, and behaviors.