AmazonCom Is One of the Best at Fostering Its Interaction

question 9

Short Answer

Amazon.com is one of the best at fostering its interaction with their customers by keeping a record of their past purchases and product searches and using that information to recommend other similar products for the customer to consider.How can they use that information to help them in their marketing efforts?

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Definitions:

Workplace Morale

The overall outlook, attitude, satisfaction, and confidence that employees feel at work.

States of Anxiety

Various levels or intensities of anxiety, ranging from mild uneasiness to severe panic, which affect a person’s mental and physical well-being.

Human Relationships

The connections and interactions between individuals or groups and the way they influence each other.

Willingness to Listen

The predisposition or openness of an individual to attentively hear and consider others' perspectives, feedback, or instructions.