A Customer Reply on a Positive Confirmation Says "We Dispute

question 41

Multiple Choice

A customer reply on a positive confirmation says "We dispute the $250 charge.We believe it is excessive." This confirmation

• A) Provides evidence of existence.
• B) Does not provide evidence of existence because the customer may refuse to pay the $250 charge.
• C) Provides evidence that the account was understated.
• D) Provides evidence that the account should be written off.

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Definitions:

Recognizes Words

The ability of a system or software to identify and process the text content of spoken or written language.

Animated GIF

A format for image files that supports both animated and static images, allowing for short animations in a loop.

Animation

The process of creating the illusion of motion or shape change by the rapid display of a sequence of static images that minimally differ from each other.

Social Media

Platforms that enable users to create and share content or to participate in social networking.