An Effective Way to Learn What Issues Are Important to People

question 3

Multiple Choice

An effective way to learn what issues are important to people outside of the organization is through:

• A) Building ongoing, positive relationships with stakeholders.
• B) Conducting public opinion polls.
• C) Hiring individuals from outside the company for available positions rather than promoting from within the organization.
• D) All of the above.

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Definitions:

Human Culture

The shared practices, values, norms, ideas, and artifacts that characterize groups of people, transmitted over time.

Shared Values

Beliefs or standards held in common by a group or society, forming a basis for collective action and identity.

ABC Triad

Affect (how people feel inside), Behavior (what people do), Cognition (what people think about)

Affect

The automatic response that something is good (positive affect) or bad (negative affect)