What Is the Primary Difference Between Contact Management and Opportunity

question 28

Multiple Choice

What is the primary difference between contact management and opportunity management?

• A) Contact management deals with new customers, opportunity management deals with existing customers
• B) Contact management deals with existing customers, opportunity management deals with existing customers
• C) Contact management deals with new customers, opportunity management deals with new customers
• D) Contact management deals with existing customers, opportunity management deals with new customers

---

Definitions:

Worker Rights

The legal or moral entitlements attributed to employees, including fair wages, safe working conditions, and freedom from discrimination.

Welfare Capitalism

An economic system in which businesses provide social welfare services to their employees in addition to wages and benefits.

Worker Loyalty

The allegiance and commitment an employee has towards their employer or company, often associated with job satisfaction and organizational citizenship.

Supervisory Practices

Methods and strategies used by supervisors to manage and oversee their employees effectively.