List Generator, ________ Management, and Cross-Selling/up-Selling Are the Three Primary

question 45

Short Answer

List generator, ________ management, and cross-selling/up-selling are the three primary operational CRM technologies used in the marketing department.

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Definitions:

Personal

Pertaining to or affecting a particular person rather than anyone else, often used in the context of personalization in marketing.

Personality

The combination of characteristics or qualities that form an individual's distinctive character, influencing their patterns of thought, feelings, and behaviors.

Perception

The process by which an individual selects, organizes, and interprets information to create a meaningful picture of the world.

Consistent Behaviors

Actions or responses by an individual or group that are stable over time and across different situations.