Examlex
Three key resources-people, processes, and information systems, (in that order of priority)-are inextricably linked. If one fails, they all fail.
Reader-centered Language
Writing or speech that is tailored to the interests, understanding, and preferences of the intended audience.
Adjustment
A modification made to a system, process, or document to correct or improve it.
We-viewpoint
A communication perspective that emphasizes collective participation or benefits, focusing on the pronoun "we" to foster inclusivity or shared interest.
Direct Claim Message
A direct claim message is a straightforward communication asserting a right or demand, often used in customer service or insurance claims.
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