____________ Costs Are Costs That Can Make Customers Reluctant to Switch

question 40

Short Answer

____________ costs are costs that can make customers reluctant to switch to another product or service.

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Definitions:

Margin of Error

A measurement of the maximum expected difference between the true population parameter and a sample estimate of that parameter.

Confidence

In statistics, the degree of certainty or probability that a parameter lies within a specified range of values.

Randomly Sample

A method of selecting a subset of individuals from a population in such a way that each individual has an equal chance of being chosen.

Clear Majority

A situation or result in which a significantly larger portion of a group supports a particular outcome or opinion over all others combined.