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_____ refers to the presence of differing cultures, languages, ethnicities, races, affinity orientations, genders, religious sects, abilities, social classes, ages, and national origins of the individuals in a firm.
Official Communication Network
The formally established channels of information exchange within an organization.
Nonverbal Communication
The process of conveying a message without the use of words, which can include gestures, facial expressions, body language, and tone of voice.
Body Language
Body language refers to the non-verbal cues communicated through facial expressions, gestures, posture, and bodily movements, which can convey feelings and intentions beyond spoken words.
Reverse Communication
A communication flow where information moves from the lower levels of a hierarchy to the upper levels, often used to gather feedback or inputs from employees.
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