Every Time a Netflix Customer Returns a DVD,Netflix Asks the Customer

question 8

Multiple Choice

Every time a Netflix customer returns a DVD,Netflix asks the customer to evaluate the DVD relative to other DVDs on a scale of one to five.A five means that the customer thought this DVD was better than most others while a one means that the DVD is among the worst.In this example,Netflix is using a(n) _____ question to learn customer preferences.

• A) administrative
• B) checklist
• C) ranking
• D) rating
• E) semantic differential

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Definitions:

Probable Appendicitis

A medical condition characterized by the likely inflammation of the appendix, requiring urgent evaluation.

Perforation

A hole that develops through the wall of a body organ or tissue, which can lead to the contents leaking into other parts of the body.

Sudden Relief

The immediate alleviation or disappearance of symptoms or discomfort.

Cleft Palate

A congenital deformity of the roof of the mouth that results in a split or opening in the palate.