Every Time a Netflix Customer Returns a DVD,Netflix Asks the Customer

question 23

Multiple Choice

Every time a Netflix customer returns a DVD,Netflix asks the customer to evaluate the DVD on a scale of one to five.A five means that the customer thoroughly enjoyed the DVD while a one means that the customer hated the DVD.Netflix is using a(n) _____ question to learn customer preferences.

• A) administrative
• B) checklist
• C) ranking
• D) rating
• E) semantic differential

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Definitions:

Negative Self-Talk

The internal dialogue that focuses on criticizing or undervaluing oneself, which can impact emotional well-being and self-esteem.

Internal

Pertaining to or situated within the limits or surface; inner.

Self-Actualizing

The process of realizing and fulfilling one's own potential and abilities, often considered the highest level of psychological development.

Authentic

Refers to the quality of being genuine or true to one's own personality, spirit, or character, often considered a critical component in psychological health and well-being.