A Major Engineering Firm Has Introduced Virtual Teams Around the Globe

question 142

Essay

A major engineering firm has introduced virtual teams around the globe to resolve client emergencies.Although some of these emergencies are routine (they occur often enough that the engineers have ready-made action plans),several are novel.Furthermore,information about the client emergencies often comes second-hand from employees of the client,so some of the details are missing or ambiguous.Although the company plans to eventually offer a variety of communication media that these virtual teams can use,engineers are currently limited to e-mail,telephone,fax machine,and an instant messaging program that was recently introduced.Based on your knowledge of media richness,how can this engineering firm maximize communication effectiveness with the existing resources in this situation? Your answer should briefly define media richness.

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Definitions:

Parameters

Parameters are inputs or arguments that are passed to a method, procedure, function, or subroutine in programming to perform a specific task.

Public Modifiers

Keywords in programming languages that specify the visibility of classes, methods, or variables to other parts of the program.

Private Modifiers

Keywords in object-oriented programming languages used to restrict access to members of a class (such as variables or methods) from outside the class.

Instance Variables

Variables defined in a class for which each instantiated object of the class has its own separate copy, or instance.