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Total Chemical Corp. (TCC) developed a goal-setting program aimed at teams that operate the petrochemical process in TCC's plants. The goal-setting program encouraged team leaders to frequently remind team members to 'do their best'. TCC's executives also rewarded team leaders who pushed employees to complete impossible deadlines. One year after the goal-setting program was introduced, TCC's executives couldn't see much improvement in job performance. Explain why goal setting might not have worked effectively here.
Leadership Grid
A model that identifies leadership styles based on concern for people and concern for production, supporting leaders in finding a balance for effective management.
High Concern
An intense level of interest, anxiety, or care towards a particular issue or situation, often leading to prioritized attention or action.
Laissez-faire Leader
A leadership style characterized by minimal direct supervision, where followers are given freedom to make decisions and solve problems on their own.
Team Members
are individuals who are part of a group collaboratively working towards a common goal.
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