Emotional Labour Refers To

question 39

Multiple Choice

Emotional labour refers to:

• A)the effort,planning,and control needed to express organizationally desired emotions during interpersonal transactions.
• B)the tendency to change our attitudes so they become more consistent with our behaviours.
• C)a person's evaluation of the job and work context.
• D)a person's emotional attachment to identification with,and involvement in a particular organization.
• E)None of the answers defines emotional labour.

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Definitions:

Intervention

Actions taken by a therapist or healthcare professional to modify a client's behavior, thoughts, or emotions in a therapeutic context.

Working Phase

The middle stage in the therapeutic process where the client and therapist actively address issues and work towards goals.

Client Goals

The outcomes or achievements that clients aim to accomplish through therapy, often established collaboratively with the therapist and a cornerstone of the therapeutic process.

Crisis Issues

Critical situations that require immediate attention and intervention due to their potential impact on an individual's mental health or well-being.