The Place for Management to Begin in Trying to Change

question 72

Multiple Choice

The place for management to begin in trying to change a problem culture is

• A) identifying facets of the present culture that are obstacles to operating excellence and then selling company personnel on a new set of behaviors and work practices.
• B) by spending heavily on programs to train employees in the ways and beliefs of the new culture to be implanted.
• C) to visibly praise and reward people who exhibit traits and behaviors that undermine the existing culture.
• D) writing a new values statement and describing in highly motivating terms the kind of culture that is needed.
• E) to institute incentive compensation programs that generously reward employees for adopting best practices.